# How to Cancel a cPanel License

https://hostcarts.qa/knowledgebase/article/how-to-cancel-a-cpanel-license

## Overview

This document describes how to cancel a cPanel license in the [cPanel Store](https://store.cpanel.net/).

## Cancellation timeline

When you cancel a cPanel license within 72 hours of initial purchase, the following actions occur:

- Cancellation occurs immediately.
- The system issues a full refund.

When you cancel a cPanel license after 72 hours of initial purchase, the following actions occur:

- The license remains active until the end of the month.
- The license is **not** eligible for a refund.

## How to cancel a cPanel license

Note:

Before cancelling a cPanel license, you **must** log in to your cPanel Store account.

To cancel a cPanel license in the cPanel Store, perform the following steps:

1. Navigate to the [*Manage Licenses*](https://store.cpanel.net/my/licenses) interface.
2. Locate the desired active license in the table.
3. Under *Actions*, click the icon ( ) to display the menu.
4. Select *Cancel*. The *Cancel License* window will appear.
  - Optionally, you can select a cancelation reason using the *Select a Reason* menu.
5. Click *Yes*. A confirmation message will appear.

Note:

For more information about renewing a canceled license, read our [How to renew a canceled or expired license](https://docs.cpanel.net/knowledge-base/cpanel-product//how-to-renew-a-canceled-or-expired-cpanel-license/) documentation.