Do we still need ImunifyAV+ after buying Imunify360?
No, you do not need ImunifyAV (free Linux server antivirus) or AV+, Imunify360 provides full protection and both ImunifyAV+ and ImunifyAV are included into Imunify360 security suite.
What is a user count? How do I know which license to choose?
User count is basically the number of hosting accounts (i.e. control panel users or subscriptions) on your server. This means distinct non-admin users (not websites or domains). Note, that all hosting accounts are covered in any case as Imunify360 works server-wide: you have to choose the license accordingly.
What happens if the number of users exceeds the number of licenses?
If there are more users than the licenses available, the software will stop working (and display an associated error message) until the right amount of licenses are obtained.
How do we calculate the users on a stand-alone installation without a control panel?
When working with standalone, that means we are working per user space, like in all other situations. A User Space can be created by the admin or by the local control panel cPanel/Direct Admin (account or admin) and Plesk (subscription client or admin). Imunify treats all these cases the same. So, if there is no control panel involved, the system admin creates a user space in the form of a Linux User on the OS. The definition of User Space is available here and it is rather a common Linux term widely known by system admins.
What systems do you support?
We support all the popular systems: CloudLinux OS 6,7,8, Ubuntu 16,18, 20, CentOS 6,7,8, Debian 9,10,11,12, RHEL 6,7,8, AlmaLinux 8
How do we install Imunify360?
Our Support Team will do Free of cost .
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